Module
01
Workflow Discovery and Prioritization
- Map recurring processes across teams
- Assess task volume, friction, and automation readiness
- Choose practical first-use cases with measurable value
Duration
12 Hours
Delivery
Evening, Hybrid, or Department Cohort
Next Intake
October, January, March
Credential
Advanced Professional Certificate
Code
LL-202
Learning outcomes
What you will learn
- Map business processes and identify which steps are strong candidates for AI automation
- Design structured AI workflows that reduce manual effort in repeatable operations
- Create process documentation that supports consistent team-level AI adoption
- Connect AI tools to existing business software using no-code and low-code methods
- Measure efficiency gains and document time savings from implemented workflows
- Train colleagues to follow and maintain AI-assisted workflows you have built
- Identify automation risks and build appropriate checkpoints into workflow design
- Present workflow recommendations to leadership using a business case framework
Ideal participant
Who this program is for
01
Operations teams with repetitive process volume
02
Managers responsible for service coordination
03
Departments preparing to standardize AI workflows
Program features
What's included
Live instructor-led sessions
All sessions are delivered live with a dedicated facilitator — not pre-recorded video.
Applied workplace outputs
Every module produces a reusable deliverable you take back to your actual work.
Completion certificate
Receive a Lumera Learning certificate upon successfully completing all program requirements.
Cohort peer learning
Learn alongside professionals from other Canadian SMBs facing similar challenges.
Corporate cohort option
Private delivery available for teams of 4 or more — content tailored to your sector.
Post-program resource access
Participants retain access to templates, prompt libraries, and program materials after completion.
About this program
Program overview
The Certified AI Workflow Specialist program is designed for operations professionals and department managers who need to do more than use AI individually — they need to build it into how their team works. This program moves from theory to hands-on construction across twelve hours of structured lab and instruction sessions.
Participants map real workflows from their own organizations, assess which processes are strong candidates for automation, and build working prototypes using no-code tools. By the second half of the program, the focus shifts to rollout: how to document what you have built, how to hand it off to your team, and how to measure whether it is working.
Organizations that complete this program leave with a prioritized workflow inventory, a live automation prototype, and a documented implementation plan their teams can begin executing immediately.
Course curriculum
What participants build and learn
Each module moves from concept to guided practice, then into a reusable workplace output that teams can apply after the session.
Workflow MappingProcess AnalysisAutomation OpportunitiesMake.comn8nWorkflow inventory and prioritization mapLive automation prototypeImplementation plan for department rolloutWorkflow MappingProcess AnalysisAutomation OpportunitiesMake.comn8nWorkflow inventory and prioritization mapLive automation prototypeImplementation plan for department rollout
Module
02
Automation Design Standards
- Define triggers, steps, approvals, and exception handling
- Translate business tasks into workflow logic
- Document simple governance rules for automations
Module
03
Hands-On Build Sessions
- Prototype workflows using no-code automation tools
- Connect email, forms, documents, and routine business actions
- Test live workflows with realistic data and scenarios
Module
04
Operational Rollout
- Create ownership and maintenance plans
- Track time savings and adoption outcomes
- Plan the next automation layer for the team
Corporate training
Training a team of 4 or more?
We deliver private cohorts for departments and organizations — content adjusted to your sector, your tools, and your team's starting point.
Available in all tracks
Same certification depth, adapted to each sector.
Next in the pathway
Certified AI Agent Builder
Design practical internal assistants using knowledge bases, agent frameworks, and guided lab sessions focused on applied organizational use cases.
Team Inquiry
Talk with our team
Tell us about your team, business goals, and where AI adoption could create practical value. We will help you identify the right program, cohort format, workshop scope, or starting point.
Most programs delivered live online across Canada
Toronto, Ontario
admissions@lumeralearning.ca
(647) 555-0148