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DN-202

AI for Dental Practices

Purpose-built for dental offices and clinic groups to streamline patient communication, automate front-desk workflows, and improve retention with AI tools.

Course levels

Choose the level that fits your team.

Each level is a standalone course you can book independently. Start at Level 1 or jump to the level that matches your team's current capability — no prerequisite required unless noted.

Series total

4 levels

11 weeks · 60h

Level 1 of 4

Level 1 — AI Foundations for Dental Practices

2 weeks2 modulesLive online
Book Level 1
Module

01

Understanding AI in the Canadian Dental Office

  • Audit your current front desk and administrative workflows to identify the top three tasks most suitable for AI automation in a Canadian clinic context.
  • Evaluate AI tools against PIPEDA and provincial privacy legislation (including Ontario's PHIPA and Quebec's Law 25) to create a short-list of compliant solutions.
  • Draft a one-page AI readiness assessment for your practice that maps staff roles to potential AI touchpoints.
Module

02

Data Privacy, Consent, and Canadian Compliance Essentials

  • Build a patient data handling checklist aligned with PIPEDA, PHIPA, and applicable provincial dental college guidelines for AI-assisted tools.
  • Configure consent language in your practice management software to account for AI-assisted communications and data processing.
  • Conduct a mock privacy impact assessment (PIA) for a single AI tool your office is considering adopting.

Ready to enrol?

Level 1 — 2 weeks, 2 modules.You can add more levels later.

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Duration

11 weeks · 60h

Delivery

Live Online Cohort

Industry

Dental

Credential

Lumera Dental AI Specialist

Code

DN-202

Tools you will use hands-on

Industry-standard AI tools used in live sessions — no prior experience required.

ChatGPTClaude

Learning outcomes

What you will learn

  • Audit your current front desk and administrative workflows to identify the top three tasks most suitable for AI automation in a Canadian clinic context.
  • Build a patient data handling checklist aligned with PIPEDA, PHIPA, and applicable provincial dental college guidelines for AI-assisted tools.
  • Set up an AI-assisted appointment reminder workflow using SMS and email that reduces no-shows while complying with CASL anti-spam rules.
  • Use AI tools to pre-screen treatment plans against common Canadian dental benefit plan structures (Sun Life, Great-West Life, Manulife, Canada Life) before submission.
  • Segment your patient database by inactivity period, treatment history, and insurance status to build targeted AI-driven reactivation lists.
  • Use AI summarization tools to convert clinical notes into plain-language treatment summaries that front desk and coordinators can review with patients at checkout.
  • Configure an automated post-visit review request workflow that triggers via email or SMS within 24 hours, respecting Canadian privacy regulations.
  • Draft an AI Use Policy for your practice that defines approved tools, acceptable use cases, staff accountability, and breach response procedures aligned with provincial dental college standards.
  • Map which AI workflows can be centralized at the group level versus which must remain location-specific, accounting for provincial regulatory differences across Canadian provinces.

Ideal participant

Who this program is for

Practice owners, office managers, front desk staff, and clinical coordinators.

Program features

What's included

Live instructor-led sessions

All sessions are delivered live with a dedicated facilitator — not pre-recorded video.

Applied workplace outputs

Every module produces a reusable deliverable you take back to your actual work.

Completion certificate

Receive the Lumera Dental AI Specialist upon successfully completing all program requirements.

Cohort peer learning

Learn alongside professionals from other Canadian businesses facing similar challenges.

Corporate cohort option

Private delivery available for teams of 4 or more — content tailored to your sector.

Post-program resource access

Participants retain access to templates, prompt libraries, and program materials after completion.

Corporate training

Training a team of 4 or more?

We deliver private cohorts for departments and organizations — content adjusted to your sector, your tools, and your team's starting point.

See Corporate Options

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