Module
01
Agent Foundations
- Differentiate assistants, automations, and autonomous agents
- Match agent patterns to real business tasks
- Set expectations for scope, quality, and oversight
Duration
16 Hours
Delivery
Hybrid Lab Format
Next Intake
January, April, June
Credential
Post-Certificate Applied Credential
Code
LL-303
Learning outcomes
What you will learn
- Build custom AI assistants that complete multi-step business tasks with minimal human input
- Design and structure a knowledge base that improves assistant accuracy and relevance
- Configure agent instruction sets, response standards, and scope boundaries
- Test assistant behavior against realistic use cases from your organization
- Deploy an assistant into a production environment with appropriate access controls
- Document assistant architecture so other team members can maintain and update it
- Identify the appropriate boundaries between agent autonomy and human review
- Plan future assistant expansions based on organizational feedback and use patterns
Ideal participant
Who this program is for
01
Teams that already use AI and want deeper implementation
02
Internal innovation leads and workflow owners
03
Organizations building support assistants or knowledge tools
Program features
What's included
Live instructor-led sessions
All sessions are delivered live with a dedicated facilitator — not pre-recorded video.
Applied workplace outputs
Every module produces a reusable deliverable you take back to your actual work.
Completion certificate
Receive a Lumera Learning certificate upon successfully completing all program requirements.
Cohort peer learning
Learn alongside professionals from other Canadian SMBs facing similar challenges.
Corporate cohort option
Private delivery available for teams of 4 or more — content tailored to your sector.
Post-program resource access
Participants retain access to templates, prompt libraries, and program materials after completion.
About this program
Program overview
The Certified AI Agent Builder program is for organizations that have moved past basic AI use and are ready to build internal tools that work autonomously on their behalf. Participants design, build, and deploy AI assistants powered by organizational knowledge — tools that can answer staff questions, triage requests, draft responses, and complete defined tasks without constant human input.
The program combines instruction with lab time in a hybrid format. Each lab session produces real deliverables: a structured knowledge base, a working assistant prototype, and documented configuration that any team member can maintain. Sessions focus on applied scenarios drawn from participants' own organizational contexts.
Completion of LL-202 or equivalent workflow automation experience is recommended before enrolling. Participants who complete this program are prepared to serve as internal AI infrastructure leads — the people responsible for building and maintaining their organization's AI tooling.
Course curriculum
What participants build and learn
Each module moves from concept to guided practice, then into a reusable workplace output that teams can apply after the session.
AI AgentsKnowledge BasesClaude ProjectsMulti-Agent SystemsInternal AssistantsInternal assistant prototypeKnowledge base structureDeployment roadmap for workplace useAI AgentsKnowledge BasesClaude ProjectsMulti-Agent SystemsInternal AssistantsInternal assistant prototypeKnowledge base structureDeployment roadmap for workplace use
Module
02
Knowledge Base Design
- Structure internal documents for retrieval and reference
- Improve answer quality through better source organization
- Create maintenance practices for current information
Module
03
Building Applied Assistants
- Develop assistants for internal questions, drafting, and triage
- Configure instruction sets and response standards
- Test assistants with real use cases from the organization
Module
04
Deployment and Expansion
- Define ownership, review, and update responsibilities
- Document assistant scope for staff confidence
- Plan future extensions and specialized assistants
Corporate training
Training a team of 4 or more?
We deliver private cohorts for departments and organizations — content adjusted to your sector, your tools, and your team's starting point.
Available in all tracks
Same certification depth, adapted to each sector.
Next in the pathway
Certified AI Transformation Professional
A capstone credential focused on governance, workforce planning, adoption strategy, and institutional implementation roadmaps for leaders and sponsors.
Team Inquiry
Talk with our team
Tell us about your team, business goals, and where AI adoption could create practical value. We will help you identify the right program, cohort format, workshop scope, or starting point.
Most programs delivered live online across Canada
Toronto, Ontario
admissions@lumeralearning.ca
(647) 555-0148