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HC-201

AI for Healthcare & Pharmacies

Designed for healthcare and pharmacy teams to reduce administrative burden, improve patient communication, and build compliant AI workflows within Canadian health regulations.

Course levels

Choose the level that fits your team.

Each level is a standalone course you can book independently. Start at Level 1 or jump to the level that matches your team's current capability — no prerequisite required unless noted.

Series total

4 levels

12 weeks · 66h

Level 1 of 4

Level 1 — AI Foundations for Canadian Healthcare

2 weeks2 modulesLive online
Book Level 1
Module

01

AI Literacy in Clinical and Pharmacy Environments

  • Categorize current AI tools used in Canadian healthcare (EHR integrations, clinical decision support, dispensing automation) and assess which apply to your practice setting
  • Distinguish between rule-based automation and machine-learning AI by mapping each type to real pharmacy and clinic workflow examples
  • Complete a readiness self-assessment for your organization, identifying staff skill gaps and infrastructure requirements before any AI adoption
Module

02

PHIPA, PIPEDA, and Privacy-by-Design Principles

  • Apply PHIPA and PIPEDA requirements to patient data handling scenarios, identifying what constitutes a breach when AI tools process personal health information
  • Draft a data-flow diagram for a proposed AI tool showing where PHI enters, is processed, and is stored, then flag every point requiring a privacy safeguard
  • Evaluate an AI vendor's data processing agreement against Ontario IPC guidance and federal OPC expectations, producing a gap list for legal review

Ready to enrol?

Level 1 — 2 weeks, 2 modules.You can add more levels later.

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Duration

12 weeks · 66h

Delivery

Live Online Cohort

Industry

Healthcare

Credential

Lumera Healthcare AI Specialist

Code

HC-201

Tools you will use hands-on

Industry-standard AI tools used in live sessions — no prior experience required.

ChatGPTClaude

Learning outcomes

What you will learn

  • Categorize current AI tools used in Canadian healthcare (EHR integrations, clinical decision support, dispensing automation) and assess which apply to your practice setting
  • Apply PHIPA and PIPEDA requirements to patient data handling scenarios, identifying what constitutes a breach when AI tools process personal health information
  • Configure and use an AI ambient documentation or transcription tool within a clinical encounter, then verify output against the original consultation for accuracy and completeness
  • Integrate an AI-powered drug interaction checker into a sample prescription workflow and document how override decisions are recorded for audit purposes
  • Build templated AI-generated appointment reminders, refill notifications, and test-result messages that comply with PHIPA consent requirements for electronic communication
  • Map end-to-end administrative workflows (scheduling, prior authorizations, provincial billing submissions) and identify which steps are safe candidates for AI automation without clinical risk
  • Evaluate a clinical decision support (CDS) module embedded in your EMR by running it against ten patient case studies and scoring its recommendations against current Canadian clinical practice guidelines
  • Develop an AI governance policy for your organization that covers vendor assessment, staff training requirements, incident reporting, and annual review cycles, referencing Health Canada's emerging AI in health guidance
  • Build a multi-year AI adoption roadmap for your clinic or pharmacy that sequences investments, aligns with provincial digital health strategies (e.g., Canada Health Infoway priorities), and includes defined success metrics

Ideal participant

Who this program is for

Practice owners, pharmacists, clinic managers, and administrative staff.

Program features

What's included

Live instructor-led sessions

All sessions are delivered live with a dedicated facilitator — not pre-recorded video.

Applied workplace outputs

Every module produces a reusable deliverable you take back to your actual work.

Completion certificate

Receive the Lumera Healthcare AI Specialist upon successfully completing all program requirements.

Cohort peer learning

Learn alongside professionals from other Canadian businesses facing similar challenges.

Corporate cohort option

Private delivery available for teams of 4 or more — content tailored to your sector.

Post-program resource access

Participants retain access to templates, prompt libraries, and program materials after completion.

Corporate training

Training a team of 4 or more?

We deliver private cohorts for departments and organizations — content adjusted to your sector, your tools, and your team's starting point.

See Corporate Options

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