Who should attend
Consultants, coordinators, support staff, and client-facing professionals
Event archive
Archived session details that show the continuity of Lumera Learning programming.
March 2025•Live Online Session•Completed
This earlier online workshop focused on one of the most immediate 2025 use cases for business teams: better prompting for communication-heavy work. It helped service-based organizations understand how to improve drafting quality while introducing early responsible-use expectations.
What you will learn
- How prompting quality affects business writing outcomes
- Where AI can support research and first-draft preparation
- How service teams can preserve professionalism while using AI tools
Session schedule
12:00 PM
Welcome and session framing
12:10 PM
Prompting patterns for professional writing
12:40 PM
Research support and drafting examples
1:05 PM
Editing, review, and policy considerations
1:20 PM
Closing Q&A
Speaker
Rachel Naylor
Instructor, Professional Services Programs, Lumera Learning
Rachel teaches applied AI communication practices for service organizations, with emphasis on drafting quality, research support, and consistency across client-facing teams.
Participants leave with
- Reusable prompting patterns for client communication tasks
- Examples of faster research support without sacrificing quality review
- A stronger understanding of when human editing remained essential
Event outline
- Prompt structure basics for professional settings
- Examples for drafting, summarization, and research support
- Editing standards and review practices
- Audience Q&A
Recent event archive
Previous sessions that reinforce ongoing activity
November 2025
Practical AI for Operations Teams
Toronto · Public Workshop
Focused on administrative productivity, documentation support, and early automation opportunities for business operations teams.
March 2025
Prompting for Professional Services
Virtual · Live Online Session
An applied session on using AI for drafting, research support, and communication quality in service-based organizations.
June 2025
Responsible AI for Managers
Virtual · Leadership Briefing
A management-oriented briefing on internal standards, risk awareness, and practical oversight of AI use across teams.
Team Inquiry
Talk with our team
Tell us about your team, business goals, and where AI adoption could create practical value. We will help you identify the right program, cohort format, workshop scope, or starting point.
Most programs delivered live online across Canada
Toronto, Ontario
admissions@lumeralearning.ca
(647) 555-0148